The MCRM System

(Scheduled for release in the first quarter of '04)

Designed as a Customer Relation Management Sytem for organizations and municipalities with members or constituents, MCRM provides a robust feature set to assist staff in day-to-day interactions with the people they need to serve. The goal of the system is provide small- to medium-sized organizations with the tools needed to serve members and constituents effectively on a wide variety of issues and concerns.

The basic feature set includes

• Tools to capture and respond to all inquiries, requests, complaints and concerns
• Automated data entry tasks
• Reminders of tasks to be completed
• Form correspondence automatically generated
• Ability to associate image files, such as scanned, hand-written notes, with member records
• Interface with word processing, e-mail and spreadsheet software
• Customized to your organization
• Intuitive report generation system
• Low Cost of Ownership

Inquire about joining our BETA team

For more information email to MCRMMail